[Krystal Wilson]

I'm reading heaps of reports about crashing games. This is my exact problem. Is anything being done about the problem, or are we all being ignored? Like many others, I have spent money on the game (not the 4th of July special though) and had 200 dwellers when the game crashed. Yes, I've rebooted my device without luck. I'm pretty peeved that there doesn't appear to be a "fix" or even someone simply acknowledging the issue exists. Please Bethesda, do something?

[naomi]

I have constant crash issue too. It starts after vault has been attacked by riders. My citizens kill all of them but one immortal. He was in the room but do not do damage and died. Then i restart game and now can't load my game - it's crashing during loading all the time.

iPad Air 2 (Model A1566), ios 8.4

[phil walsh]

iPhone 6+ With latest software


Guys and gals. Here's what u do and hopefully we will overwhelm Bethesda and Apple so someone will fix it. First email Bethesda with your complaint. U will get a generic email telling u to go to the forums for help. Well we know that doesn't work. I waited a couple days to see if any fixes happened but the game just got worse!! Now I can't recall a total of thirteen explorers ( my best dwellers ) at all!! I spent about 40 bucks on lunch boxes as well. Anyway I emailed Bethesda again and I'm awaiting a response. In the meantime I went to apple and then support. Now, click on iOS apps, then contact support on the left, then get started, then iTunes Store App Store iBooks store, then iTunes Store account billing! This will allow u to schedule a time for apple to call you! Trust me they will call damn near exactly when u schedule it so don't miss the call. Tell the apple support rep your issue and that the game is basically unplayable. Ask for your lunchbox money back and they will credit your account in the way you bought it. In my case I had iTunes Store money. Guys we have to make a stand and demand a fix to this. Since we obviously aren't getting help from Bethesda, maybe apple will step up and let them know about all the money they are having to give back. Good luck and please let me know how it goes!!

[Cheryl Rice]

I'm experiencing the "App no longer opens even though it did a second ago and yes, I restarted my phone and yes, I closed all other apps" bug.

I bought $10 worth of lunch boxes a few days ago but I'm going to go to Apple for a refund. I was happy to pay at the time as a tip to the developers for the game, but this is unacceptable. If need be I'll contact my bank to reverse the transaction there, but either way Bethesda will not keep my money if the product can't function on a fundamental level.

[Raymond J. Ramirez]

Using iOS 8.4

iPhone 6+

I have restarted my phone multiple times

198 dwellers in vault. It crashes upon start up now and is unplayable. Emailed Bethesda and this is what they told me:


Greetings again,


As it turns out, we here at technical support do not have any info regarding future fixes or patches. Should that information become available, it will be posted at the Bethblog link provided. That is your best resource for checking out fixes for the crashes you are experiencing.


The forums page is the single best place to receive all information regarding the game. Any news or announcements will be found there, and is your best bet on staying up-to-date on solutions.


Warm Regards,

Bethesda Technical Support

[keri seymour]

I've played Fallout Shelter since the release date with no issues. Although, earlier today, the app started crashing in the second loading screen. The issue got worse throughout the day today. Now, the game crashing in the first loading screen. I am running the latest iOS on my iPad 3. I have also installed the update from today. I have put a lot of time and money into this game, so I hope this issue is resolved soon. Not to mention, all the other people that are having the same issue.

[J.P loves]

Updated today. Still can not load my vaults. (paid for luncboxes in both)

[Robert Bindley]

not sure if this is a "bug" per se, but my vault is at capacity, and my new dweller queue is now full (according to radio station).

I cannot "collect" my radio station and the people in it a "loafing around"

[OJY]

iPad Air. 100+ Dwellers. Worked fine from release until a week ago. Now crashes after a few seconds showing the load screen. Update today has not alleviated the issue.

Spent $20 so far on lunch boxes, which I guess is my foolish mistake now. I refuse to attempt to uninstall/reinstall because of completely losing my lunch boxes and my vault.

Hope its fixed soon. Even then I will likely not buy anymore lunch boxes due to paranoia.

[Karine laverre]

everything that CystM said, same trouble here, ipad air 2 just sitting here waiting for this to be fixed no play for 6 days straight :*(

[neil slattery]

Today's update did not fix my problem. Game still does not load past initial boot screen and then closes back to desktop. Game appears to be running in background, but cannot access it. I sure hope this is not what we have to look forward to with Fallout 4.

Currently playing on iPhone 6

[Charity Hughes]

Just reporting that I updated the app and it still crashes when I try to open it.

[Harry Leon]

Updated, and the game still crashes with the same symptoms.

[Vahpie]

I get some minor but random UI and graphical bugs running FO:S on my iPhone 6 on iOS 8. But no crashes or anything major like that.

Some example:

- sometimes I can't tap on or drag a certain dweller, later on I can

- sometimes when I de-select a dweller their stats window stays open

- sometimes the HP bars don't appear during a disaster (seems to happen more often when the room is zoomed in when the disaster starts)

- sometimes the HP bar won't disappear from a dweller after a disaster (it disappears when i zoom in, but it's still there when I zoom out)

- it's too easy to click on individual dweller when fully zoomed out. I tap a room that has resources to collect and dweller to level up, and it taps right through both of those and I get the dweller stats. Or I want to drag the vault around and I end up moving a dweller.

[Jason Rice]

After the latest update to version 1.0.3, I noticed that outfits I've never obtained before have randomly appeared in my survival guide, but I don't actually have them as equipment to give to vault dwellers. There's about 7 of these, and most of them are high end, such as commander fatigues and T51f power armor.


iPhone 5S, iOS 8.4, Fallout Shelter 1.0.3.

[Miragel Ginza]

Just letting everyone know the update worked for me but it still crashes when I rush a room and fail and also when a baby is born

[KU Fint]

I've got "Floaters!"


Installed the latest FS update the other day and I now have dwellers that "float" between floors...I' talking full on ghost-like floating thru the ceiling and then back down.


I've got two agility training centers separated by about 3 floors...both single rooms and directly vertical from each other. The folks assigned to the lower agility room float up through the floors to the higher room and then back down. They do not appear to be actually doing any training or advancing. I can still grab them as they float and assign them elsewhere. And they sort of speed up their floating and then eventually "land" on their correct floor and move to the newly assigned room just lik they should. But if I put them back in the agility training center they will start floating again in a little bit.


I have pics of the floaters if that somehow helps.


I'm on iOS 8.3, iPhone 6+.

[Cartoon]

I posted in this thread back on page one and just wanted to add that I installed the update and am still experiencing the exact same crashing issue as before. (Yes, I restarted my device after updating, closed all otheir apps, and turned off wi-fi.) I was holding out hope that an update would resolve my issues, but will now be contacting Apple for a refund for purchased lunchboxes and will uninstall the game. Nice job with the QA and "customer support", Bethesda.


So long, Vault 666.

[Aliish Sheldonn]

I also have grown tired of waiting for any real reply here. I have called Apple and had all of my in app purchases refunded. Guess my vaults are dead.

[Jessica Stokes]

Same here. It seems the common versions of certain outfits have disappeared and been replaced by their legendary counterparts along with some rare items, most of which I definitely did not collect yet.

[sara OMAR]

Since updating to the latest version my people keep floating from their jobs around the vault. Literally, floating through walls and floors and not doing anything. This is stopping me from collecting resources. And certain people cant be put back in their appropriate room. Another thing is collecting weapons and outfits. I have collected a lot of the higher tiered weapons and special outfits which show up in my collection but not in the equip menu. Not sure why this has started happening. Also, once you reach 100 people in the vault, everything starts to go haywire. I have about 150 dwellers and I cant check their status or scroll through the dweller list without it taking forever to scroll or will randomly click on a dweller and fly over to this person. Minor things. Still a highly addictive game. I havent stopped playing since it came out. I've collected 150,000 caps so far and half the weapons and outfit cache :$

[Kayleigh Mcneil]

This is exactly what's happening to me. One Athletics Room in particular is now a ghost town, and none of the dwellers who are assigned to it stay in the room. All four of them are floating through ceilings and floors, up and down, constantly.



Edit: now with pictures!

http://i.imgur.com/Av4ZzDG.png

http://i.imgur.com/ywSIKol.png

[Jason Rice]

it works fine untill the LAST UPGRADE 1.0.3, now crashes to home at load screens. iPad Air 8.3 iOS.

[QuinDINGDONGcey]

iPhone 6, iOS 8.4.

Playing with a WiFi connection but no internet still perma-crashes the game.

Details: after update was released, I deleted my old perma-crashed version and downloaded the updated version. I made it to around 20 dwellers, then I was checking it on campus, where the WiFi requires a portal sign-in. Boom, bye-bye.

At least this time I didn't get Three Dog in the initial lunchboxes. I don't think I could bear losing Three Dog again.

[Nina Mccormick]

Fallout Shelter ran perfectly on my iPad 4 until yesterday morning (July 10). Now the app crashes on the loading screen. I understand the issues with people trying to run the app with incompatible devices, but the problem also affect people using devices that are compatible. I have been a Fallout/Bethesda fan since the beginning, but I am really disappointed about all the issues with Fallout Shelter. What makes it worse, is the lack of attention being spent on a solution. That was proven by the yesterday's update that did not resolve the crashing issues. I hope Bethesda proves me wrong and develop a solution to this issue. I have been a fan of the Fallout series since the beginning, but this makes me worried about Fallout 4. I am running Fallout Shelter on a iPad 4 with iOs 8.4.