The Unofficial Game Bug, Glitch, or Crash Report Thread

Post » Sat Feb 13, 2016 6:23 am

On my game i no longer run out of resources, not sure how that happened
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Bad News Rogers
 
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Post » Sat Feb 13, 2016 7:06 am

I have gone through a great deal of posts here and came up with my own conclusion.


I too on 2 separate devices experience the crash that will not let you back into the game. The reply back from "support" to head here for a fix is unprofessional.


Let's start that the game altogether is free - freaking Awesome love me a free game. Enjoy the Fallout series.

So I expect a few crashes, but not to be locked out of the game.


Device 1 - iPhone 5 / 16GB / iOS older than 8.3

Device 2 - iPad / 32GB / iOS was older than 8.3 but updated to see if it fix bug. Currently 8.3


Asked for help and got the go to the forum crap. I did what the rest of you tried, turn power off, closed out program, hard reboot system, updated device, in short everything on our end is fine. For them to say it's apples problem to fix is boggus. From what I gather, the moment we all bought the 40 pack lunch boxes we all landed this "glitch" am I right is saying so.


I paid 20 for each device so I'm double upset about this. Even more so, that I went to the extent to delete the game reinstall it on my iPhone. Guess what game works but I lost EVERYTHING.


This is a con artist of a game well played. I'm gonna give the game on my phone another couple days and the support team to responde to my email and this post before I take legal action for my money back. I'm sure the money is what's funding Fallout 4. Don't think they will want a delay or for this to go viral.
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Alexander Horton
 
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Post » Sat Feb 13, 2016 6:38 am

- dead bodies disappear from screen. I had to use that travel thingy to resurrect some dead dwellers. ( I phone 5c latest OS).


- pregnant dwellers refuse to move from one room to another (not very usual thing to happen).


- upgading rooms is glitchy at higher levels ( happened 2 times on a row).

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Brian Newman
 
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Post » Sat Feb 13, 2016 12:00 pm

Exactly my issue. Perpetual crash on startup after playing while the internet was out. Funny enough, it crashed simultaneously on my girlfriend/phone at exactly the same time, and refused to start after that -- probably some sort of daily/hourly log sync.



Out $10, really hope they can resolve it (while preserving the save files)

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chirsty aggas
 
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Post » Sat Feb 13, 2016 2:00 pm

Its a great game - but I wonder if it was rushed for the E3 announcment.

I'm sure it will get sorted eventually, just svcks that I already invested $20+ into the game, and now I can't play it.

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lacy lake
 
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Post » Sat Feb 13, 2016 4:57 am

The only bug I have encountered so far is the characters "freeze" in default position inside rooms, all of them at the same time.


This also disables the PipBoy animation in the lower right corner.


Exiting the App and restarting it doesn't fix the problem, although it does eventually go away on it's own.




The most common way it stops bugging is by leaving the app off for 10+ minutes and then they start moving again.



The other way is something happens to animate them again, something major on screen, like a fire, a Rush etc.

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Matthew Warren
 
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Post » Sat Feb 13, 2016 2:59 pm

IOS 8.3


Ipad air



Game version : Not sure, since it crasches before i get that far.



Problem started when i got 102 dwellers, now when i start the app it crashes before i get to the "select vault screen"



I noticed some ingame lag when looking at the dwellers i have exploring the wasteland. It was getting worse the more i send to the wasteland. Too bad all 12 of them will be dead soon :-(



I tried rebooting the Ipad, closing all other apps. Nothing helps.

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Stu Clarke
 
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Post » Sat Feb 13, 2016 7:43 am

Had a crash when I was looking at my wasteland runners gear. Now I can start the game but it crashes when I try to load that savegame (vault). It loads for a while but then crashes. Happens every time I try to load that savegame.


  • iOS 8.3

  • Ipad Air 2. Game version 1.0.2

  • I have tried to restart the Ipad.

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Tiffany Castillo
 
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Post » Sat Feb 13, 2016 2:42 pm

IOS 8.3

iPad Air

Crashing before vault loads either via the saved file area or the front page vault button. I can get in after trying 10-15 times. I play for a little bit then something occurs and the game pushes me to the main iOS gui. App is still open in background. Double click the home button, swipe to the app (only app running), and fail to log in for 10-15 times.


Newly created vaults work fine.
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Claire Jackson
 
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Post » Sat Feb 13, 2016 7:11 am

Colonel Autumn engineers outfit.



Sent colonel autumn out into the wasteland wearing formal wear. Picked up engineering outfit. Displayed as item shirt with suspenders, upon restart and reload of app displayed as blue shirt black leather jacket, when reloaded after this it displays as blue jumpsuit. Reloaded again and displayed as blue jumpsuit.



Ios 7.1.1


ipad air

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u gone see
 
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Post » Sat Feb 13, 2016 11:07 am

Hi everyone, I heard back from the company. They thank us all for making the purchase of 40 lunch boxes and crashing the game. They have no support team to fix the problem at hand. They have no idea when the next patch will be out to fix the game. If you delete the game your game is strictly offline so all the boxes will be lost and will not be reimburse to you.


They thank you all for your money and happy you fell for their money scam.


Oh be sure to check on the forum for a fix from other players.
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Amy Melissa
 
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Post » Sat Feb 13, 2016 8:57 am

Was that sarcasm? /sheldonmode
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Breanna Van Dijk
 
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Post » Sat Feb 13, 2016 6:53 am

Running iOS 8.3 iPad Air

After closing the game I can't get back in. It loads the start screen but boots me back out before the I can access the vault. I have 50 dwellers and around 25 rooms I have tried rebooting the iPad. Is there a fix or a solution that doesn't involve deleting all my progress? Or is there a way to transfer my vault some how?
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Taylor Tifany
 
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Post » Sat Feb 13, 2016 11:27 am

Game is great but I am experiencing constant crashing. Sometimes it happens when I'm loading my vault and sometimes it happens when I try to collect a resource. Ipad Mini first gen iOs 8.3

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Carlos Rojas
 
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Post » Sat Feb 13, 2016 6:33 pm

Not having the game save progress to cloud is ridiculous. Sometimes the only remedy is to delete the app and redownload the app, but surprise it does not save your items/ progress. Or you've learned not to delete the app, but then create a new vault, but since your legendary items are not across the other save files, you are screwed that way as well.


The Silence from Bethesda is striking.
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Guy Pearce
 
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Post » Sat Feb 13, 2016 5:43 pm

Anytime you contact this company for assistance, they send you to the forum. As for the purchases they say that is to Apple inc. the lack of a support team is amazing to me. The constant go see what others have tried to fix the issue. How many times do we all come in here for the same issue of a crash and there is no fix on our end.


Forums are as I thought setup for them to get info from us and they push an update for the fix. If this company fails to fix this I think I won't be buying any further games made by this company for any platform.


Is is very unprofessional for any corp.
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Mario Alcantar
 
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Post » Sat Feb 13, 2016 12:43 pm

I was playing this for a a few days, but now it keeps crashing on startup.


I am on iPad 4 on iOS 8.3.

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Ezekiel Macallister
 
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Post » Sat Feb 13, 2016 11:55 am

I made two vaults. My good one will not load now, no matter how many times I try and no matter if I restart my device or not. My mediocre vault loads (for now) and I am able to play there. Today, I tried to get my good vault to load for over an hour. Combing all the time spent on the game and including both vaults, I have spent nearly twice as long trying to get it to load as I have actually playing. I am very glad it was a free app, because if I had paid for it, I would be very upset.
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Ashley Campos
 
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Post » Sat Feb 13, 2016 2:11 pm

"Devices with 512 MB of RAM are not supported. This includes the iPhone 4s, iPod Touch Gen 5, iPad 2, iPad Mini Gen 1."



http://www.gamesas.com/topic/1522276-fallout-shelter-things-to-know/

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Flash
 
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Post » Sat Feb 13, 2016 11:49 am

I posted about a workaround (for some users) that involves backing up your .sav file and restoring it using a utility like iFunBox or IExplorer (the thread is called "Fix for crash on startup (< iOS 8.3)"). If you've already upgraded to iOS 8.3, you won't be able to use this workaround due to security changes Apple made.



If you're unable to play, I encourage you to file a refund request from Apple on their site 'reportaproblem dot apple dot com'. I was able to request a refund for the items I'd purchased. Apple's refund policy allows for a certain amount of 'good faith' refunds, but please don't abuse the system if you're not experiencing an issue -- you may find yourself locked out from legitimate refunds in the future.

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electro_fantics
 
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Post » Sat Feb 13, 2016 12:56 pm

  • What iOS are you running on? 8.3 (12F70)

  • What device (and version) are you playing with? iPhone 6 plus

  • Have you turned off your phone since downloading the game? Yes


I've tried everything to get the game to start working and nothing has worked. The game crashes at the loading screen. I never even get to vault selection. I am going to wait about a week for Bethesda to issue a patch and if there is no patch I will ask for a refund for the game and any lunch boxes I have purchased. We need an official response soon!

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Dan Scott
 
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Post » Sat Feb 13, 2016 5:11 am

iOS 8.3, iPad air2 128gb.


There is a bug, or maybe on purpose, where if you don't close the game, the game will count as you are logged in.


Played my shelter with 93% happiness with 75 dwellers, and near max on resources. I went to sleep with iPad lid closed. I woke up, all my dwellers are half dead with radiation. Tried to save them, but then Radoroach attack, I couldn't stop them fast enough and my whole vault is dead. No food energy, nor water. Complete frustration.
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Rachael
 
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Post » Sat Feb 13, 2016 6:24 am

The problem I am having is that no matter how many rad away I collect from my room the total I have is always zero. Not sure how or why this is but it is annoying

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Christine
 
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Post » Sat Feb 13, 2016 3:04 am

I am playing on my Ipad IOS 8.3 and I'm kinder sure I just had a glitch that after having 33 dwellers then a bunch dieing to OP radroaches then left with 7 that I got on the next day after this, and all my dwellers that had died had been removed without my permission and I lost most of my man power to run my vault at its current size and also lost a speacial vault dweller "Three Dog" that I got from lunchboxes to this glitch.

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CHANONE
 
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Post » Sat Feb 13, 2016 1:46 pm

Sent out explorers and noticed after a few hours, nothing was happening, their explore timer was rising, but they werent gathering anything, and the log of encounters was stuck at "00:00 Wasteland Expedition Started"



Is this a known bug? has anyone experienced this or has a fix for this?



Iphone 6



iOS 8.3



Restarting did nothing

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Brooke Turner
 
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