Also (please don't shoot me), I could never get into Mass Effect or Dragon Age, but I understand why they get the acclaim they do.
When ME1 came out, it was pretty good. Though, going through the extremely tedious parts, like planet exploration and fighting enemies that do not freaking die on hardcoe and insanity, was highly annoying. Not to mention the flood of equipment which formed me to make a ton of omni-gel. I can see why someone would eventually be put off at first.
Though, ME2 is more streamlined, eliminating planetary exploration in favor of dropping down into missions, no more cluster [NUMMIT] inventory, and it does taken 3 minutes to kill an enemy in harder difficulties. Not to mention I find interaction with teammates and dialog to have been improved heavily. However, there is still the tedious problem of mining for minerals (can be eliminated if you cheat in the PC), there is a bit of a lack of armor, some people are bitter about how there are thermal clips (ammo), and there is a reduction of skills.
Haven't played DA, so I can't say.