Really surprised they sell physical copies at all. Wasn't Skyrim "Steam only" or something like that? I sort of figured that it was established as the norm for PC games some years ago that: if it is a Steam game, there is going to be a substantial download, even if a physical disk 'hook' is somehow involved. Not to deride it as unethical or deceptive, but I concluded a couple years ago or more that, that is all these "physical copies are" a 'hook.' It is something to put on shelves at brick and mortar stores that will promote a few more sales. If it is a Steam game, the game will be downloaded off of Steam, or at least the majority of its files . . . I feel sorry for those of you who didn't understand this, but that has been my understanding for some years now. If you look in the fine print on the box, it might even say how much content you will have to download to make the game function.
I used to be in the tinfoil-hat-wearing, pitchfork-wielding, "Down with Steam!" camp . . . but I guess I just "gave in" eventually (not to say anyone in this thread struck me as being like that). Steam has one of the most "non-committal" EULAs I've ever read, but then again the service it provides is exemplary, it is worth it I guess. I've even had them refund a purchase I didn't intend to make, and a few other instances where they did the right thing by me. All the conspiracy theories about them "monitoring" and controlling us through our digital connections really seems like silliness now in retrospect. Have never had any substantive problems with Steam that I wasn't able to quickly rectify, but I digress, this is really not so much about Steam (as it would've been 4 or 5 years ago), it is about the "mixing" of digital and physical media in PC game sales, and the unmet expectation of those with slow internet service that they shouldn't be required to download substantial quantities of content to make their game functional. I empathize with all of your frustrations, but I cannot actually say I "sympathize" with it. Buyer beware after all. This kind of thing is precisely why I rarely buy games until they have been out for a while, so it is not a matter of me being a "corporate really devoted fan." They don't get my money until the pioneer market segment has paved the way and I can see pretty clearly what I'm getting in to.
I'm lucky to live in a metro area where I can get good speeds on internet and have pretty much completely converted to digital procurement. Apart from installing older games I've owned for years on a new rig I cannot recall the last time I installed a game off of a physical media. About the only thing I use physical media for is to backup a HD, and even for that I prefer to use an external HD.
As some have pointed out, Bethesda and Zenimax are businesses not charities, and trust me, we all prefer it that way. Their games would be utter crap if they were freeware. They had 90 developers who worked for 3.5 years on Skyrim and if memory serves they had 2 or 3 times that many contractors helping out at the peak of development; it is probably comparable for FO4. Those folks deserve to get paid a reasonable wage for their craft. I just do not believe that the end product of a AAA title like Skyrim or FO4 would be anywhere near as delightful if those folks were toiling for 3.5 years with no pay and only an expectation that their work might eventually turn into income down the road . . .
As to the claim that the size of the required download could have been smaller: I cannot comment. It may be that that would have been inconvenient for either the developers or the distributors, or it may be that it would have been a technical hassle. Either way, I cannot say I blame Bethesda and their distributor for doing it the way they deemed best. It may have occurred to them that a small fraction of their customers would be annoyed at the size of the required download, but they probably assumed (as I did before I saw this thread) that it was pretty widely understood among PC gamers that Steam downloads are the "new" norm (if five or six years can count as "new").
"Most" purchasers of the PC version are probably on good networks and will barely furrow their brow at the required download. It is almost assured that "most" of their purchasers as a whole are not even PC users at all. The fraction of folks who are PC users who purchased a physical copy expecting the required digital download part to be small and then met with frustration because the digital download was large and their internet connection was slow is probably in the < 1% of all sales, and possibly an even smaller fraction of all _potential sales_. Would it make sense for Bethesda to spend time and money to implement product packaging and policies that served a mere 1% or less of their potential customers? This does not make them "evil" "mean," or "insensitive bastards," it merely makes them business people. If you understood that the game required internet access and you have slow internet then frankly the prospect that it might be slow to download it should've occurred to you. It is not like you are being deprived of your copy of the game, you are just going to have to wait a bit longer than you would like to play it is all.
If you guys with the innocent expectations and the slow internet were even 5 or 10 % of total sales, then it would be different. I'm sorry if that sounds harsh, and I really do empathize with your frustrations. But that is the reality of it I reckon. You are in a tiny fraction of the market and it just doesn't make sense for the publisher or distributor to sweat it beyond its proportional importance.