Too much installations for one account.

Post » Wed Dec 14, 2011 4:48 pm

Hi!

I bought your game "Crysis 2 Limited Edition" and installed it on my 3 Computers (Laptop, Work- and Gamingsystem) for several times because within the months I was updating my hardware on the work- and gamingsystem so that I had to reinstall it.

Now, with my newest hardware, I was trying to install "Crysis 2 Limited Edition" again and suddenly there was the message that the activationlimit for my serialnumber has been overheaded and that I have to consult EA support to reset it.

I didn′t knew that I have to deauthorize the program each time I reinstall my computer (I just figured this out in some forums) so I kindly ask you to reset my account for "Crysis 2 Limited Edition" so that I can install and enjoy it again with my new mainboard.

I have also been contacting EA support and they told me that it is no problem to reset my serialnumber but for the moment they have no access to Crytec database. So they gave me this address here and told me to contact you concerning my problem.

Of course I can give you my Serialnumber if you request or I can also send you a copy of my buying bill so that you can see I am the rightful owner of the game (per mail).

Thank you very much for your attention and help.


Greetings,


Shontan
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StunnaLiike FiiFii
 
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Post » Wed Dec 14, 2011 9:13 am

Pirated version -> No DRM + no problems (identical to commercial).
Commercial version -> DRM, no other problems. -> Lots of customers coming in with this.

DRM is so profitable, am I not right?
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Veronica Martinez
 
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Post » Wed Dec 14, 2011 7:13 pm

Do not give out your serial number on public forums like this. Contact customer support.
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steve brewin
 
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Post » Wed Dec 14, 2011 7:32 pm

may as well newsbin it you paid for it so go download it on nzb, if you cant get no satisfaction here as bloax said if i read him right.
waits for backlash now. ea should not limit your activations its no wonder people pirate games.
they should be unlimited and tied into your ip adress .
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Quick Draw III
 
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Post » Wed Dec 14, 2011 1:55 pm

Hi guys,


so, I see you agree with my anger! It′s insulting.

I have now wrote to https://secure.gamesas.com/support/ and explained them the facts and I am now looking forward for nothing to happen ;(

I read a story in the net of a customer who had the same problem. As me he contacted EA and they told him he should contact gamesas and they told him he should contact EA again^^

It is frustrating. Now I have a new hardware and am so anxious to see it in action and nothing is gonna happen.

Well ok lets see what gamesas says.

Good luck to as all^^
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Gill Mackin
 
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Post » Wed Dec 14, 2011 11:07 am

Send a message to Cry-Tom...
https://secure.gamesas.com/Cry-Tom
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jaideep singh
 
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Post » Wed Dec 14, 2011 3:50 pm

Historically on this forum, EA has readily handled this exact type of account issue!
I would try a different person at EA.

"We dont have access to the gamesas.com database" is their standard answer for all other issues, but account validation/re-activation has been handled by EA.
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Davorah Katz
 
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Post » Wed Dec 14, 2011 5:43 pm

Well, if it's not getting fixed, you can just download a cracked version and whack your license in for the Multiplayer.
Though if memory serves, there was also something about cracked MP..
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Lloyd Muldowney
 
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Post » Wed Dec 14, 2011 9:05 am

MP, too, can be played illegally with little fuss. That's exceptionally weak.
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Monika Fiolek
 
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Post » Wed Dec 14, 2011 4:43 pm

been there done that 1st week of release, thought the game was worth the purchase little did i know it would not be supported, never again i will just pirate first and hold out till i see what happens. rant over me feels a nice warm feeling all over now :))
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Beat freak
 
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