Two emails from Bethesda - questions - beta

Post » Wed Feb 26, 2014 10:17 pm

Hi,

It is my first post, and I will maybe ask a silly question, but... ok...

So I was in last beta, I get my invite from a website, I forget wich one, Curse maybe.

Then today I was happy seing I get emailed by Bethesda, Two emails.

- "Elder Scrolls Online Beta Invite" - "congratulations this is your official beta invitation"

I get a beta key code and a link to create my beta account

- "ESO Beta Invite" - "Welcome back to the ESO beta"

Continue playing with your characters from the last beta event

both emails share the same additional key to bring a friend in the beta

...

So first I logged in to check my account (from last beta), it says in my purchased item "beta access from frebruary 2014"

I just thought that I might try to redeem the code from the first email, it failed.

...

Then I launched the game, it updated very quickly (less than 5min), then I tried to sign in but of course it failed ("incorrect log in information").

I do not have beta forum acces with my account, but in the first email I have got a link/username/password to connect to the forum. I tried but my password was wrong and I was invited to change password as an administrator probably changed it (?)... I end up doing nothing...

...

So here are my questions: will I be able to play this weekend without creating a new beta account as offered in the first email? People who get invited by external websites for last beta need to create a new account or can just play by updating? (as it is what I understand from second email).

Ok, I am probably over thinking this. But I have got stuff to do this week end and I will be ennoyed to have to redownload ect...

I will add that I am reading this forum very often and enjoying it... and yes... my English is very broken.

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Hot
 
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Joined: Sat Dec 01, 2007 6:22 pm

Post » Wed Feb 26, 2014 10:26 pm

the same beta access will work from last beta no need to redeem a new keycode to that account, just remmember to change region to America in launcher if ur playing from europe because its held in NA , so u can join this beta, if u have problems to logging in your account contact support they will answer you fast.

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Marine Arrègle
 
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Joined: Sat Mar 24, 2007 5:19 am

Post » Thu Feb 27, 2014 4:44 am

The beta forum has a section for technical support :) I'm sure they'd be happy to help you there.

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Chris Guerin
 
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Post » Wed Feb 26, 2014 5:35 pm

Hey thanks for your answers.

I do not have problem to log to my account on the website (to see my pruchased item/redeem code ect...), I can not log in the beta (incorrect log in information) but that is normal and for the forum I did not bother.

I mean, I did not have acces to the beta forum, now I can maybe connect to them following the directions from first email, but first email is about creating a new beta account and register a new key too...

I would rather keep using the same account and do nothing else.

Ok it is very late, thank you for the help.

EDIT

Bethesda support answer very very fast, here is the answer if someone experience the same as me:

'Apparently there's nothing wrong with your account and it seems that you've just received another email from us by mistake... If you want to and since it's connected to your own email address, feel free to delete that second email if you wish.
Your account will work just fine in this upcoming Beta Event right this Friday!
Thank you so much for your feedback and continuously interest ; )'
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Catharine Krupinski
 
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Joined: Sun Aug 12, 2007 3:39 pm


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