Vault Lost Due to Bug

Post » Mon Feb 15, 2016 10:36 am

So I was playing on my vault last night, when my phone gave me a low battery alert. No big deal, still had 5% that should be like 10 minutes long enough to finish what I'm doing and put my phone on the charger, nope, it was like 30 seconds. After my phone restarted I went back to finish what I was doing in my vault and it is nowhere to be seen. I google it, turns out it's a stupid, stupid bug.



Okay, fine, that really svcks, but I can rebuild it, I can make it stronger, faster. The problem is the money I spent on the game. I bought at least 10 Mr.Handy's and 15 Lunchboxes. I'd like them back for my new vault. I sent an email to Bethesda via the Android store and I got an auto-response telling me to come here. I do a search on the forums and it has a friggen search cooldown, so forget waiting for the cooldown to find my issue. I know my vault is lost forever, I can start over, it's super annoying, but whatever. All I want are the items I spent my money on returned to me, so I can start over.



Is Bethesda offering any kind of compensation for people hit by this ridiculous bug?



Device:


Droid Turbo


Android 5.1


As far as I know I have the latest update, and it was auto-updated



Thanks.

User avatar
suzan
 
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Joined: Mon Jul 17, 2006 5:32 pm

Post » Sun Feb 14, 2016 9:50 pm

Does anyone respond to these posts, or are the emails telling people to go to forums pointless?

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Nichola Haynes
 
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Joined: Tue Aug 01, 2006 4:54 pm

Post » Mon Feb 15, 2016 3:59 am

They just tell us to cry about it somewhere where no one will care.
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Channing
 
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Joined: Thu Nov 30, 2006 4:05 pm

Post » Mon Feb 15, 2016 7:29 am

Well thats unfortunate. I was really enjoying the game.

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Josh Sabatini
 
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