(1) Brink is full of technical issues (audio problems, low fps, server lag....) so it is more a beta than a retail product. I dont want to wait for a patch, I dont have to becuase you are the developers and you SHOULD release your product 100% tested. Otherwise you'd be cheating your customers. And this is exactly what you did with this game.
(2) Brink doesnt have a solid character customization, you just implemented a very rigid character templates, but you promised the opposite.
(3) Multiplayer games does not have any teamwork at all, no tactics neither player skill. Multiplayers games are just a bunch of people shooting to the opposite side at close range.
(4) The game lacks of content in solo&muliplayer modes, you can play all missions and all game modes in less than 3 hours, after that all is repetitive. I dont want to wait for DLC content, since it has the flavor of an unfinished game.
(5) The game system is clearly unbalanced and it is senseless... as an example, you get more XP giving amo or extra-health to the people in your side than killing foes.
(6) Brink doesnt have any inovation in the control system, SMART is the same thing as climbing a ladder in other FPS games
(7) Maps are quiet simple and boring, there's always one main corridor in the middle of the map and two flanks on sides....you did really bad with the level desing
I have to congratule Brink's marketing departement, they did a great job selling this game. They caught my attention with videos, intervies, features, etc and I weekly followed your website and preordered Brink on Steam, but the real game experience is really really really poor, nothing related to what you promised. I want my 50€ back.