What we can expect from EA, and PunkBuster, doh AGAIN

Post » Fri Jul 17, 2009 11:19 pm

This is from an actual EA support thread. Note how a level 3 support tec Ryan M advises the customer to post the information in the EA forums. This is clearly against EA's forums TOS. I for one have had enough of EA and Punkbuster. $60 is too much. Then you have to buy the cheat too? Sorry I won't cheat. I love Crysis. I've had enough of EA and PB hack up POS. Huston we have problem/Crysis 2. Just so you know!

Ryan M,
While your help is greatly appreciated. HAve you been to the link that you have provide to me? Do you know that it is against EA's forum TOS to post cheaters ID's? Maybe I dont understand what it is you want me to do in the forum?
I might add that in that link it clearly states
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"Hacking / Name and Shame: It is against the Terms of Service (TOS) to make threads that call out players has cheaters/hackers/etc. This goes for clans and servers also that may or may not really allow and/or be hacking/cheater."

If you believe someone is cheating/hacking/etc, and you sufficient evidence, can create a support ticket at http://support.ea.com about it. Make sure you include things like the server name and IP, time of date, player name and real evidence. "
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If I post that information in the forums I'll get banned. In the forums it says to open a support thread. Put your self in my position. Conflicting information, something needs to be done before the release of Crysis2.
http://forum.ea.com/eaforum/posts/list/500479.page;jsessionid=566CEF7768EA4E4D08AC0ADE822B205E
Response Ryan M. 01/28/2011 02:33 PM
Hello bob o,

Thanks for your input. We are working on improving this function of the game, but for now, you need to send this information to our team by posting it on the forums.

http://forum.ea.com/eaforum/forums/show/108.page

Should you require further assistance, you can update your ticket, add more information, screen shots, or other helpful documents, by logging into our support site at http://support.ea.com and clicking on the ‘My Questions’ link on the left-hand side of the page. Your reference number for this ticket is #####-#####

Sincerely,

Ryan M.
Electronic Arts Tier 3 Customer Support
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GRAEME
 
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Post » Fri Jul 17, 2009 8:30 pm

I prefer VAC with a good dedicated server administration force over PunkBuster, I find VAC to be much more effective.
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jessica robson
 
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