When does the EA Store plan on sending out preload email?

Post » Thu Sep 17, 2009 3:53 am

Hi all.

I'm located in Europe, and as such have to pay more for the same product despite the fact that we get the product late.

Has any europeans gotten their EA store limited edition pre-load option email yet? The game is scheduled for release tomorrow, and I'd like to get the downloading out of the way as to make room for more serious issues like the whole product key in use affair :P

Plus of course Steam users could begin the pre-loading a day ago.....
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Nymph
 
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Post » Thu Sep 17, 2009 11:19 am

afaik there is no pre-load planned for EA store. It's plain ridiculous when other media's offer a pre-load.
Never touching EA store again.
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Margarita Diaz
 
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Post » Thu Sep 17, 2009 4:40 am

Exactly. And actually, when I contacted the EA Store live support, I was directed to the Crysis 2 UK page. Probably in reference to the date. Which is none other than 25th. That's right. 25th. As in, a day more than 24th (Steam release). Further to this, they made absolutely no note about any pre-load. So, lets make a quick recap.

No preload
3 days later than US
A day later than Steam
No preload
No preorder email
Game doesn't even show up in EADM

It goes without saying that you should absolutely NEVER, EVER buy anything from the EA Store again.

Cute, isn't it? Oh, it's just so lovely. Excuse me, I have this terrible urge to smash some little puppy faces with my fist. And then I will go on a kitten killing spree, for the sake of it, y'know.

It would be nice if, for example, Tom were to do something about this retarded situation with the EA Store. Like, give them a call and tell them to stop being such complete assholes, but maybe a slightly different wording might work as well. So, yeah. There you go. Have fun waiting.
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Roberto Gaeta
 
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Post » Thu Sep 17, 2009 12:04 am

Luckily this is the internet, so I can just email them and get my money back instead.

Because that it as you say makes no sense for EA to leave their own customer base hanging while other vendors get different treatment.
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Gemma Woods Illustration
 
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Post » Thu Sep 17, 2009 5:20 am

Especially, when other vendors ACTUALLY provide treatment. Good luck emailing them. You're likely to get the game through EADM sooner than you'll get a response from the support team.
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Charlotte Lloyd-Jones
 
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Post » Thu Sep 17, 2009 3:16 am

Ah, in the past I'll say that the danish part of the EA support team has been very quick and given responses within a work day so I'm not overly worried about that part.

But it is "nice" to see that I'm not alone with this question, a similar thread was made in the feedback and support subforum also.
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Danger Mouse
 
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Post » Thu Sep 17, 2009 1:42 am

It's your choice, but really, you're just stuck with EADM for now. Besides, you do get that golden dog tag frame with EA Store. Wouldn't make much sense to have your order cancelled by the time you're actually able to download it.
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Emily Jeffs
 
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Post » Thu Sep 17, 2009 12:05 am

Hi all.

I'm located in Europe, and as such have to pay more for the same product despite the fact that we get the product late.

Has any europeans gotten their EA store limited edition pre-load option email yet? The game is scheduled for release tomorrow, and I'd like to get the downloading out of the way as to make room for more serious issues like the whole product key in use affair :P

Plus of course Steam users could begin the pre-loading a day ago.....
There's other means to get the game, the price on the EA store is the same as in steam and that allows you to pre-load the game. If you want cheaper, there's Game both in DVD and digital version.

No, there's no preload for the EA store wich svcks.
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GabiiE Liiziiouz
 
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Post » Thu Sep 17, 2009 6:16 am

It's the year 2011, physical media is old news :P

It's digital or bust for me.
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Celestine Stardust
 
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Post » Thu Sep 17, 2009 3:02 am

The EA store here in the US didn't unlock it till 3PM on March 22! That's ridiculous!
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djimi
 
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Post » Wed Sep 16, 2009 10:13 pm

I seriously recommend you cancel your pre-order with the EA Store and go through Steam. Steam has that reputation for being ****, but TRUST me on this Steam is better than the EA Store!!!! IMO I have never had an issue with Steam before, but this is my first game I have ever bought off the EA Store and it took me 10 hours to download due to EA's slow servers. My download speed was only 300 KB/s, my internet is a 20 MB/s down and 3 MB/s up connection which means EA's servers are the problem not my internet. Also I ran into the issue today where I needed to uninstall Crysis 2 and I didn't think to configure my EADM to save the installer (didn't know about that until AFTER I uninstalled Crysis 2). Meaning I have to download Crysis 2...AGAIN.

Oh and EADM eats up my bandwidth, making my internet so laggy I can not play another game online and makes internet browsing slow and painful. How a 300 KB/s download speed can do that to my internet...amazes me to no end.

So I seriously encourage you to switch your pre-order to anywhere BUT the EA Store. You guys still have time to request a refund and have your money back in 12-24 hours. Unfortunately I didn't think of a refund until 9am Eastern US time on the 22nd of March. Unfortunately that was just about 6 hours before it unlocked on the EA Store and just an hour before Steam and I wouldn't have had my money back in my account in time to pre-order on Steam. Though at this point 24+ hours later...I still can not play Crysis 2 thanks to the EA Store.

Move your pre-order. You have been warned ><
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Kim Bradley
 
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Post » Thu Sep 17, 2009 7:56 am

cancel the order while you still can
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Yama Pi
 
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Post » Thu Sep 17, 2009 6:41 am

And from what I hear Steam users can start pre-loading already.
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Travis
 
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Post » Thu Sep 17, 2009 10:37 am

And from what I hear Steam users can start pre-loading already.


Yeah you can, I already have good ol' Crysis 2 goodness on my hard drive :)
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TASTY TRACY
 
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Post » Thu Sep 17, 2009 10:55 am

First of all, Im never gonna buy game on Steam, if there is non-steam version. Steam sux. It was said that Crysis 2 is going to be released 25.3.11, but I just saw 24.3.11 EU, 25.3.11 UK on the trailer. Can I buy it in shop 24.3.11? Or maybe this is only for steam/pre-order? Please tell me, because I don't wanna waste my time on going to shop tomorrow :P
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CYCO JO-NATE
 
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Post » Thu Sep 17, 2009 6:59 am

I seriously recommend you cancel your pre-order with the EA Store and go through Steam. Steam has that reputation for being ****, but TRUST me on this Steam is better than the EA Store!!!! IMO I have never had an issue with Steam before, but this is my first game I have ever bought off the EA Store and it took me 10 hours to download due to EA's slow servers. My download speed was only 300 KB/s, my internet is a 20 MB/s down and 3 MB/s up connection which means EA's servers are the problem not my internet. Also I ran into the issue today where I needed to uninstall Crysis 2 and I didn't think to configure my EADM to save the installer (didn't know about that until AFTER I uninstalled Crysis 2). Meaning I have to download Crysis 2...AGAIN.

Oh and EADM eats up my bandwidth, making my internet so laggy I can not play another game online and makes internet browsing slow and painful. How a 300 KB/s download speed can do that to my internet...amazes me to no end.

So I seriously encourage you to switch your pre-order to anywhere BUT the EA Store. You guys still have time to request a refund and have your money back in 12-24 hours. Unfortunately I didn't think of a refund until 9am Eastern US time on the 22nd of March. Unfortunately that was just about 6 hours before it unlocked on the EA Store and just an hour before Steam and I wouldn't have had my money back in my account in time to pre-order on Steam. Though at this point 24+ hours later...I still can not play Crysis 2 thanks to the EA Store.

Move your pre-order. You have been warned ><
Just so you know the EADM stores the game installers by default to this location. C:\ProgramData\EA Core\cache\EADM
It is a hidden folder so you have to go into the folder options to see it. I personally change it to an external HD or partition drive.

Also you do not need the EADM running to play the game or to just have the game installed. Turn it off, like almost everyone else does. It should not be running in the background at all when you play Crysis 2. It is just a downloader.


I here you on the connection issues. The release days are usually slower than than if you bought the game after the its been out for a while. Not as many people trying to download it at the same time. Which is the main plus of Pre-Loads. Why CryTek decided to not do a Pre-Load for this game through the EA Store is beyond me. Pretty much all my other Pre-Orders from the EA Store have had Pre-Loads. This is the first one that did not, which was very strange to me. I actually blame CryTek for this than the EA Store. Usually the EA Store has to release games based on what the Studio, in the case CryTek, and the main EA heads have to say. Someone made a bad choice on this somewhere but it was not the staff at the EA Store. They just follow orders from above when it comes to when and how the games are released.

Note that my download took a while as well. But I also had an issue with my connection as well. Near the end though at 75% it jumped up from like 312KB to 1.5MB which was good and strange. My actually connection speed jumped up as well. Usually my download from the EADM are pretty fast. Dragon Age 2 only took a few minutes at best. The game took a few hours. Of coarse I pre-Loaded Dragon Age 2 and for Crysis 2 I pretty much hit download at the same time as thousands of other people. So go figure.


As for when the when games get release for what areas they are. Like the UK being later than the US. I am against it. Everyone should get the games on the same day. It is ridiculous that these companies now days can not seemed to do this. There is no real reason why they can not do this. At the very least it should only look like they get it at a different time do to the timezones. Just like how patches come out.


As for the EA Store and EADM. I personally have never had a real big issue with them. This was the first pre-order that I did not get a pre-load for. All my others games came early or on time, even the physical copies. The connection for the downloads can be slow at times but that can happen with other systems as well. It has always been easy for me to use and has yet to fail me. So I will continue to use it. Its a downloader and thats all I really need.
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Jinx Sykes
 
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Post » Thu Sep 17, 2009 6:38 am

First of all, Im never gonna buy game on Steam, if there is non-steam version. Steam sux. It was said that Crysis 2 is going to be released 25.3.11, but I just saw 24.3.11 EU, 25.3.11 UK on the trailer. Can I buy it in shop 24.3.11? Or maybe this is only for steam/pre-order? Please tell me, because I don't wanna waste my time on going to shop tomorrow :P

You MIGHT be able to get it in store on the 24th but odds are you won't be able to use your code until the 25th. At the least you won't be able to play multiplayer, you could possibly play the single player.

You might want to try a game or two on Steam. It actually isn't bad what so ever. I don't understand why so many people dislike Steam, I guess a few years back it wasn't reliable but I have used it for about 2-3 years and the only problem I had was someone hacked my account but Steam had it back in my control in about 4 hours. Never had a single issue. Though I find a lot of people who hate Steam have never actually used, they just base their opinion off other people's opinions. I am fond of saying, don't knock it till you try it.
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Dagan Wilkin
 
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Post » Thu Sep 17, 2009 9:33 am

I seriously recommend you cancel your pre-order with the EA Store and go through Steam. Steam has that reputation for being ****, but TRUST me on this Steam is better than the EA Store!!!! IMO I have never had an issue with Steam before, but this is my first game I have ever bought off the EA Store and it took me 10 hours to download due to EA's slow servers. My download speed was only 300 KB/s, my internet is a 20 MB/s down and 3 MB/s up connection which means EA's servers are the problem not my internet. Also I ran into the issue today where I needed to uninstall Crysis 2 and I didn't think to configure my EADM to save the installer (didn't know about that until AFTER I uninstalled Crysis 2). Meaning I have to download Crysis 2...AGAIN.

Oh and EADM eats up my bandwidth, making my internet so laggy I can not play another game online and makes internet browsing slow and painful. How a 300 KB/s download speed can do that to my internet...amazes me to no end.

So I seriously encourage you to switch your pre-order to anywhere BUT the EA Store. You guys still have time to request a refund and have your money back in 12-24 hours. Unfortunately I didn't think of a refund until 9am Eastern US time on the 22nd of March. Unfortunately that was just about 6 hours before it unlocked on the EA Store and just an hour before Steam and I wouldn't have had my money back in my account in time to pre-order on Steam. Though at this point 24+ hours later...I still can not play Crysis 2 thanks to the EA Store.

Move your pre-order. You have been warned ><
Just so you know the EADM stores the game installers by default to this location. C:\ProgramData\EA Core\cache\EADM
It is a hidden folder so you have to go into the folder options to see it. I personally change it to an external HD or partition drive.

Also you do not need the EADM running to play the game or to just have the game installed. Turn it off, like almost everyone else does. It should not be running in the background at all when you play Crysis 2. It is just a downloader.


I here you on the connection issues. The release days are usually slower than than if you bought the game after the its been out for a while. Not as many people trying to download it at the same time. Which is the main plus of Pre-Loads. Why CryTek decided to not do a Pre-Load for this game through the EA Store is beyond me. Pretty much all my other Pre-Orders from the EA Store have had Pre-Loads. This is the first one that did not, which was very strange to me. I actually blame CryTek for this than the EA Store. Usually the EA Store has to release games based on what the Studio, in the case CryTek, and the main EA heads have to say. Someone made a bad choice on this somewhere but it was not the staff at the EA Store. They just follow orders from above when it comes to when and how the games are released.

Note that my download took a while as well. But I also had an issue with my connection as well. Near the end though at 75% it jumped up from like 312KB to 1.5MB which was good and strange. My actually connection speed jumped up as well. Usually my download from the EADM are pretty fast. Dragon Age 2 only took a few minutes at best. The game took a few hours. Of coarse I pre-Loaded Dragon Age 2 and for Crysis 2 I pretty much hit download at the same time as thousands of other people. So go figure.


As for when the when games get release for what areas they are. Like the UK being later than the US. I am against it. Everyone should get the games on the same day. It is ridiculous that these companies now days can not seemed to do this. There is no real reason why they can not do this. At the very least it should only look like they get it at a different time do to the timezones. Just like how patches come out.


As for the EA Store and EADM. I personally have never had a real big issue with them. This was the first pre-order that I did not get a pre-load for. All my others games came early or on time, even the physical copies. The connection for the downloads can be slow at times but that can happen with other systems as well. It has always been easy for me to use and has yet to fail me. So I will continue to use it. Its a downloader and thats all I really need.

Oh I know about the folder where it stores the installers, but I guess by default setting my EADM wasn't set to save installers so its not there :(.

As for slowing down my internet, I meant during the download. My EADM isn't a problem when nothing is downloading.

I guess Steam has spoiled me. As I said its been reliable for me and their download speeds are always good for me.
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MatthewJontully
 
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Post » Thu Sep 17, 2009 6:42 am

@Armandio
Thanks for replaying. I did try Call of Duty Modern Warfare 2 and Black Ops on Steam, but I hated the fact that when I wanted to install the game, Steam was saying that it does not have time for me, that the servers are busy, also I got kicked from the servers a lot and I had message: "Disconnected from Steam", plus Steam likes to delete my games and download them again without asking and I have to wait for steam before I can run the game, so I do have reasons to hate Steam :P
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SUck MYdIck
 
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