» Sat Nov 07, 2009 3:44 am
To be fair, I doubt the unfortunate souls charged with providing status updates (and dealing with the forum populace in general) have that on their plate as their sole responsibility. Chances are these poor bastards have to balance actually working on the problems and providing notification, and if something has to give it's going to be the latter (that's just business). If that's the case, I'm ok with that.
Honestly, if customer service is what you're looking for, find an e-mail address or phone number and try to get in touch with someone. Ranting here certainly isn't going to do you any good.