I want my money back. I have spent only a few hours playing this game and have become so frustrated by the freezing that I have given up. I did not pay $59.95 to be a beta tester. I will happily return your video game to you, if you pay shipping and handling, upon completion of my refund. I will not return the game prior to completion of the refund as your company has made it very clear you have no integrity by selling a product you knew did not work. I am certain your company will not respond to this comment. That said, I would like to know how many other people on Bethesda's website wants to get a refund.

I doubt that that will happen. Your best bet is to return the game to the store you've bought it from . . .

This. Plus you appaently aren't aware that the current legal procedure for refunds is to return the item (Plus proof of purchase IN ORDER to get your refund. You say you don't trust Bethesda to give your refund (And they didn't sell you the game, the store you bought it from did), but you're asking them to just send you money for a game that for all they know you....

A)May have already returned for a refund.

B)May just return to the store and get a second refund afterwards.

C)May not even own.



I doubt they'd send you money without you returning the game plus POP first.

I don't know what stores you shop in, but I don't know of any stores ( I live in NYC) that will issue a complete refund on a game. The best you can do is bring it in for trade in credit.

Yea I tried to take the game back but could only get trade in value, which I used to get Assassin’s Creed and have been so much happier. If I were you or anyone else I would take this crappie game back and get what you can now, while you can. I would not even have bought this game if DCUO had not been pushed back, but you can bet I will never buy another game from this company ever again. Because of this crappie game I have had to not only waste my time running around trading it in, but I have had to buy a new PS3 sine I know the frizzing had contributed to it crashing.

I just hate Bethesda for treating the public like complete idiots. They sold a piece of junk that did not work. They knew it did not work before they sold it or they are not intelligent enough to do their jobs. Either way the people who said this game was ready for store shelves needs to be fired. Can we get a response from Bethesda? Do you have any intention of giving me back my money?

Also, to anyone who says I should return it to the store, have you ever tried to do that. Store don't take returns on games. That isn't going to happen. So Bethesda has sold us a non-functioning product and has no intention of fixing it. What other industry can get away with this so easily? None that I know of.

I really wonder if a class action lawsuit is an option against this company. Doesn't the warranty say something about defects in workmanship? Well, your workmanship on making the game is faulty, so I want my money back.

Oops. Brain not work good. Yes, should have put store credit/trade in as opposed to refund. The only times a refund may actually be given is if the physical media itself is damaged in any way.

In my defense, I'd just got up.


HOWEVER, there are some that have claimed to have gotten full refunds on Vegas from Gamestop. Though whether they were telling the truth or not I don't know.

as the publisher and manufacturer of the game, it is Bethesda who should be giving the refund. If a car manufacturer makes a faulty product, it isn't the dealer who handles the recall, it's the manufacturer.

This product is faulty, and Bethesda knew it was faulty when they released it. They deliberately released a buggy game so they could have a favorable release week with little competition from other high value release games, and to come out before CoD : Black Ops.

This is a simple issue of Bethesda screwing over their customers for higher profits and we should get a full refund of the game or free DLC. As it stands, the PS3 is not even getting any DLC, so we should get some compensation for the hours of frustration.

They should not be allowed to do this. There must be some compensation for this type of irresponsible corporate greed.

You won't get full store credit either - not here any way.

You can bring the game back and "sell" it as a used game or use it's "used" value towards another game. (And this at places that handle used games.)

Uh, it is, just not at the same time as the 360 because Microsoft likes to shell out huge amounts of money for console exclusive DLC for periods of time.

It is impossible to test a game on every single possible interation of Software and hardware. Beta testing is like trying to shoot a microscopic moving target - get a big enough bomb and occasionally you'll hit it.

The PS3 is getting DLC. Just not in time for Christmas.

Compensation? For what exactly? What damage has it caused you? none.

This is a console game crashing/bugging/locking etc. NOT a PC game. There's ONE single interaction - the game, and the PS3 - period.







In any other industry if a company consistently sells defective products - there are repercussions. It isn't about "damage", it's about selling a product AS ADVERTISED. The product is advertised TO WORK - and yanno? It just doesn't for far too many people.

Leave to a gamer to defend the indefensible.

And because they put their name on it - Bethesda is equally responsible for the farce that this game is, as released.




Well aren't you spe-shul?

Let me ask you - do you pay 60 bucks for a meal at a restaurant, and say "Okiee Dokie" when they tell you to come back in two months for your meal - they just don't have any fresh food atm you see!

Of course not. You'd have a FIT and "whine" your ass off.

Do you buy a pair of jeans, get them home, put them on only to have them rip out at the seams - and when you bring them back say "OKIE DOKIE" when the store tells you ya can't have a new pair for 60 days and you can't get your money back?

Of course not - you'd have a FIT and WHINE your ass off.

And I bet- if you couldn't play the game - you'd be no more patient than in the above two scenarios.

And that fact is - you shouldn't.

People are entitled to be pissed about paying a decent amount of money for a broken product. Whether you like it or not.

Yes, we all know that running a game on PS3 takes OODLES of technical acumen. I mean, you pop in the disc, and... gee play it, right?


Very difficult it is. Very.

It's not gonna happen. It svcks, I know but for some reason game manufacturers aren't held accountable the same way every other product in America is. There are laws that force product manufacturers to give a refund on faulty products in USA, but for some reason most media products aren't held to the same accountability. I don't get it! I can understand not being able to get a refund on a game for the simple reason that you didn't like it but when it comes to something like this where the game is broken and unplayable we all should be compensated for the developers poor quality product.

But...whatya gonna do? I guess we'll all just have to wait it out until they patch it and hopefully fix it. Until then I'm just gonna leave it sit in its case and collect dust. I've got other games to play but it does svck that by the time they fix the problem it will already be months (at least weeks) old.

Of course we all could go to Gamestop and take less than half of what we paid for it in trade on Assassin's Creed: Brotherhood, but we would just regret it when they finally do patch it and we end up having to pay for it all over again.

It would be nice if they did give us the DLC that's coming(eventually for us) for free for the inconvenience...but I doubt that will happen either.

BTW...Gamestop offered me a whopping $22 for FNV when I checked on it so if you don't mind taking a 60% loss or so then you do have that option available to you.

Are you serious? It's your belief that it's our fault that this game is garbage? So...the fact that I played it fine for about 2 weeks but now it freezes every time I try to enter the strip is my fault? Or how about the fact that sometimes I open a computer monitor in game and it works fine but other times I open the same one and nothing happens? My fault also?

Get a grip man! If you were able to get through this game without a hitch, by some miracle, then good for you but...in case you haven't noticed...many of us are having problems that make the game unplayable completely. Now, if it were one person having trouble then I might see your point of view that maybe he's doing something wrong...but when it's every single PS3 owner unable to play one or more areas of the game I have to believe that Bethesda just really dropped the ball on it.

I honestly have no idea how this game made it through QA and on to release...it's not even beta quality IMO. I've participated in many beta tests on games where the beta version ran 99% smoother than this piece of garbage of a game. Don't get me wrong...I like the game itself....I just wish it were playable! But...then maybe I'm just one of thousands of others who somehow missed learning how to properly put a game disc in my PS3 and hit play. By your statement it appears that the number of us who are intelligent enough to handle such a major task is very slim...in fact....you may be the only person who owns a PS3 that has such a high level of intelligence and coordination since the rest of us seem to be having all kinds of problems with FNV. Funny....we're all smart enough to play many other games on PS3....

thanks for your input Bethesda apologist/employee

Any level of beta testing would have shown these bugs. the freezes are common and repetitive during normal gameplay. it is not possible that Bethesda did not know the game was full of bugs and prone to game crashes. Are you implying that Bethesda was not aware of the game freezes because beta testers did not have any crashes?

Compensation as in a full refund for selling a defective product. Also, there is no way anyone can know if there are any long term effects to my ps3 from all the crashing and freezing. in a few hours of play tonight, the game froze on me six times. an excessive amount, averaging more than one freeze per hour.

Why wont Bethesda make a statement? Are they that afraid of their customers? You did a really bad job on this game. I know you wont even consider returning my money but I, and I suspect many other people, would feel a lot better if you admit it and apologize then do your job and fix the game. Fallout was an awesome game before your company started making it. Fallout 3 GOTY version was complete crap and then you followed it up with FNV, which as we all have seen is even worse. Did your company buy this product only to destroy the name Fallout or what? Maybe you think this product is good quality? Are you really that dense? Respond to your customers or soon you wont have any. In fact, forget what I said. Don't respond and act like you did with GOTY version and act like everything is fine. I'll laugh at all of you when you can't sell a cheese burger to a starving man because nobody wants the garbage you peddle off as quality. Idiots.

Am not sure whats causing probs in PS3 but i bet steam is the cause of probs in PC.. I bought Saints Row 2 with steam and it lags and glitches like hell

I've played for hours on the PS3, being quite far into the main quest, and have experienced very little problems. The game froze for a few seconds once, and now one of my companions is mysteriously gone. Otherwise, I haven't encountered any problems. So to answer the OP's question: No, I don't want my money back.

Actually no. Steam isn't responsible for Saints Row 2's problems. The game was just poorly optimized for PC. It was a rushed port by a company that should've known better. In fact, Volition was ruthlessly deleting any and all bug reports on their forums at one point after they abandoned the game in its current state.

And such is how game developers are able to pull these stunts. They have us all (male and female gamers), by the proverbial balls.

And isn't it strange how so many really seem to enjoy that feeling?

and please do so. No harm, no foul. Also, anyone else who wants nothing else but to complain please cancel your forum account. Most of us are enjoying our game and would really like to discuss our issues and what not in a civil and friendly manner.

What damage? Well the obvious is the $60 we spent on a product that was advertised as a complete video game. If I had known that I wouldn't be able to beat this game because of glitches and bugs (freezes whenever I look at Gomorrah), I wouldn't have wasted my hard-earned money.

But there's a deeper level of damage done. I assume that you're a professional advlt (checked your age in your profile). I am too. As a professional advlt, you know that our time has a dollar amount attached to it, and any time we don't spend working is a calculated sacrifice for other objectives - in this case, entertainment. Not only have I lost 33 hours of time that I could have used for other pursuits to this broken game, but I've been posting my findings in these forums in order to help Bethesda fix the problems. That's called "quality assurance" and a quick bit of research on wikipedia tells me that quality assurance testers make between $10 and $12 per hour. So let me break down the damage this game has caused me:

- I payed $60 for a complete video game and did not receive what I payed for.
- I spent 33 valuable hours trying to get what I paid for before realizing that it was impossible.
- While I couldn't benefit from my time with the game, Bethesda did, because I reported the bugs I found to them. So not only did they get $300 worth of free quality assurance work from me, but I payed them $60 for the privilege.

So, yes I completely understand why folks want their money back, and would encourage a class-action lawsuit if the dollar amounts were more dramatic. Companies should not be able to get away with tricking their customers into paying to do their quality assurance work. However, I am a very patient man, and I fully understand that mistakes are sometimes made. Bethesda may not be as forthcoming as I would like regarding the progress of the upcoming "comprehensive" patch (I imagine there are many legal restrictions on what they can say in these forums), but results are what I care about. If the patch fixes the problems and makes this product worth the $60 I payed, I'm willing to forgive them. But I won't forget, and Bethesda needs to remember that outrages like this are unacceptable among honest businessmen.

Maybe they will change there ways if we throw a class action lawsuit on them.