Xbox 360 - Network Performance

Post » Mon Oct 06, 2008 5:05 am

Hi everyone,

Last week we did a live update on both the Xbox 360 and Playstation 3 (a few days later) platforms which focused on network settings and performance. Yesterday we released a second update for both PS3 and 360, based off the data we gathered from the previous update and we are hoping to hear some feedback on this latest update.

With your feedback we can define on a broad scale, exactly what is better and what is worse, as far as the tweaks go. So if you've played today and any time after; please let us know in this thread how you felt the network performance was!

Important information you should try and include:
- Did it take longer than 30s to find a game? (please try and be accurate with this)
- Are you on wired or wireless?
- Have you specified your correct locale (region) in your console settings?*
- What was the ratio of red bar to orange bar to green bar players in the match?
- Did you get into the first game without any issues?


* For PS3, this should mean that your PSN account was created with correct locale/region specified. Disc region is not a factor in server searching.
* For instructions on how to specify your locale please see the following:
http://support.xbox.com/en-gb/pages/xbox-360/how-to/dashboard.aspx
To change your locale
1. Turn on your Xbox 360 console without a disc in the disc tray.
2. On your controller, press the Guide button to go to the Xbox Dashboard.
3. Select Locale.
4. Select the location where you live.

Thanks!
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gandalf
 
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Post » Sun Oct 05, 2008 7:48 pm

Thank you for some information. I can't wait to get off work and try this out. I will be letting you know my findings as soon as I have gathered a decent amount of info. Thanks Cry-Adam.
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Trevi
 
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Post » Sun Oct 05, 2008 10:51 pm

Hi are these updates server side or are they downloaded through xbox live? Just asking because I have not gotten an update last week and I will check later today after work for the one released yesterday.

Thanks.
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Kahli St Dennis
 
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Post » Mon Oct 06, 2008 3:18 am

Wow quick posting guys! =)
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Jodie Bardgett
 
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Post » Mon Oct 06, 2008 6:33 am

Admin Edit: Please stay on topic.
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no_excuse
 
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Post » Sun Oct 05, 2008 9:39 pm

Hi are these updates server side or are they downloaded through xbox live? Just asking because I have not gotten an update last week and I will check later today after work for the one released yesterday.

Thanks.
The "live updates" are fed to the console each time the multiplayer portion of the game is started. As these changes are tiny in size, they can be streamed to the consoles without interruption and don't require a hard patch. Though, once changes are finalised, they're added into the next patch so that they're made a permanent part of the game.
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mishionary
 
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Post » Mon Oct 06, 2008 7:20 am

Ok cool, will post my experience tomorrow. Also, this is off topic, but it would be great if the DLC maps were eventually combined with the originals- I know you said in another thread the map randomization was being worked on. Less playlists and better lobby functioning(not being kicked out randomly) would be ideal.
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Sierra Ritsuka
 
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Post » Mon Oct 06, 2008 8:01 am

Ok, this will be a bit long, but I'll give ya everything I can and hopefully it'll help ya out:

Networking seems to be about the same for me. I'll describe below, but first I'll fill out information as requested:

- Did it take longer than 30s to find a game? It depends (I'll go in to detail below)
- Are you on wired or wireless? Wired 8mbps cable, XBOX 360 is operating on Wireless to the router (Slimline model)
- Have you specified your correct locale (region) in your console settings? Yes
- What was the ratio of red bar to orange bar to green bar players in the match? Dependent on match (Outlined below)
- Did you get into the first game without any issues? Same as above.

First off, you have to understand that I live in Missoula, MT, specifically in the older poor neighborhood where the local internet company hasn't really ever made improvements to their infrastructure. Thus, I do not have the best connection speeds in the world, substandard really, as one might expect in such a situation. We used to pay for 16mbps from Bresnan Cable, but we literally were only ever able to hit 8mbps because of lack of adequate infrastructure, so we downgraded to 8 mbps per to pay less per month.

In regards to more information. Here's my Speedtest.net Information:

http://www.speedtest.net/result/1310210246.png

Most games that I get kicked in to I sit comfortably at a double-yellow to triple-green bar. At times it will be a single-yellow bar or single-red bar. Most of the time when it hits that lower number is due to more items on the network in my house (we have 5 computer, two 360's, and three smartphones which can at times all be congesting the network, although its a rarity for all to be on at the same time.)

With that being said, the amount of lag that is given in this game is greater than I have noticed in other online shooters, overall. That is, when I know I have a heavy network load and play MW2, I usually sit at a double-bar (I understand the two bar systems don't necessarily sync between the two games) but the lag is not as noticeable - i.e. most bullets shot still do have a tangible impact. In Crysis 2 in a similar situation, I have to empty a clip to clip and 1/2 of Feline directly in to someone or get an assassination for it to count. Even then, it will have a kill delay of about 5 seconds between when their body hits the ground and it flashes the kill on my screen and drops the dog tag to pick up.

In regards to bad host connections:
I would say this ranks similar to other games, although again since Crysis 2 seems to be a bit of a network hog the issues appear to occur slightly more often. I would say about 15% of games I connect to will be a host with 4 green bars and the rest with single yellow and red bars. When this occurs the game is glitchy and jumpy, and the reaction timing is about the same as outlined above when I am the only one red-baring, however it is occuring to everyone except for the host in this situation. The built-in XBox Live avoid system tends to work here, although just recently today I had avoided about 3 bad hosts earlier in the day and later was kicked in to a game multiple times (5 in a row) where all 3 of them were connected to, so it could use a bit of work.

I don't know if this is because you have started to work a region filter in there and because of the new preference it is now ignoring these commands, but please, please do not adjust that. I'm all for region filters, but if we avoid someone it is usually for a reason. I don't want this to turn in to MW2 where the region filter was so strict and unavoidable that even with avoiding 5+ people in a lobby it would continuously kick you in to it 8-10 times before finding a different one.

As far as lobby issues:

I would say this is about 50/50. About 50% of the time I will get kicked almost instantly into a full lobby and either be mid-session or map voting. Mid-session joining doesn't bother me that much, it does when I'm with a full party as it will often split the teams or sometimes drop people at that point, but when playing by myself it doesn't necessarily have any issues 90% of the time. I do wish you would work on the team splitting that occurs. I have noticed by the second round the game will usually correct itself and put all the party on one team, however it is very common to be split the first round, I would say at least 90% of the time, even when there is open room on one team side for the others to have joined.

Now the other 50% of the time the game will instantly kick me in to a lobby by myself. Sometimes it will search for a bit, but most commonly, about 90% of the time this occurs, it will just kick me in to the map voting lobby by myself. The game will sometimes fill up, and sometimes not. Regardless, the wait time is almost always over 30s, either as the lobby slowly fills up, or alternatively sometimes it doesn't and no-one is kicked in to the waiting lobby, and I just restart the matchmaking process. This can resolve the issue sometimes, and sometimes it just kicks me back to the single-player (just me) lobby. Again, this is about a 50/50 occurence on restarting the lobby, just like the first time its started.

In regards to host migrations:

Host migration could use a bit of work, I agree with this. I understand some situations are unavoidable where the connection will drop, such as if the host has such a bad connection everyone is a red bar and then they drop, the connection will likely not migrate due to information not coming across the network. Similarly, if they turn off their 360, dashboard it, it freezes, or they lose their internet connection, host migration will not work. I understand these issues are systemic to the 360 console, it occurs system-wide on all games that use a peer to peer network. However, host migration only works about 15-20% of the time for me, and many people report an even lower percentage. I understand some of this could be because Crysis 2, as I said above, does seem to be a bit of a network hog, so the likelihood of more bad hosts occurs, and thus the likelihood of more dropped migrations. I understand a patch to make the game less of a network hog might not be entirely plausible as might require a full re-coding of the online netcode. However, I think a fix of some sort could be done to at least get host migration ratios up above at least 40-50%.

Overall, I don't have as many issues as some of the other players do on these forums with the matchmaking and connection issues. Even though the connections can be worse than other games, most of the time I am able to attribute it to my own network being congested (although, again, other games do not have as much of an impact when such is occuring). My biggest problems are with party-splitting and the occasional single-player lobby that never fills.
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Laurenn Doylee
 
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Post » Sun Oct 05, 2008 9:04 pm

AT LAST. THANK YOU!

So my much better connections recently weren't a coincidence after all. I'm getting 3 green bars in most matches and lag seems minimal and absolutely acceptable.

Still problems with the loud music though, which hopefully an eventual patch will fix.

Major issues which persist as of last night (9pm GMT) are as follows:

1. Me and my brother like to play together but often we won't both make it into the same match, with one of us being left behind in the party lobby (NOT the pre-match lobby). We both have OPEN NAT, Both of us using wireless 'N' connection. Locales are set correctly.

2. Ridiculously long waits to find a match in ALL Retaliation playlists, including TEAM IA. Very frustrating indeed having to wait for 10+ minutes.

3. Sometimes connection is lost with a good match connection. Host Migration very rarely works. I'll report back if I notice an improvement tonight.

One other minor thing I've noticed is that sometimes the kill-cam will show parts of the other player's weapon as a purple 'template', such as the scope. Weird bug, but not a priority to fix or anything. Seems to only happen on the new maps as well.

Other than those issues, the game is very playable and FUN! Keep up the good work :)
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Elea Rossi
 
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Post » Sun Oct 05, 2008 8:53 pm

- Did it take longer than 30s to find a game? (please try and be accurate with this)
Works well with getting started. If you are in a lobby with 4 players waiting for more players, it merges the lobby after 30s.
- Are you on wired or wireless?
Wireless
- Have you specified your correct locale (region) in your console settings?*
Correct region
- What was the ratio of red bar to orange bar to green bar players in the match?
Out of ten games, half the lobby was 3 bars, and plus the host with 4 bars. The rest of the lobby had 2 bars.
- Did you get into the first game without any issues?
No probem

The deathcam is really laggy. While my body lies there, the cam lags. I am not sure if its following the player that killed me or not.
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Teghan Harris
 
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Post » Mon Oct 06, 2008 4:53 am

Important information :
- Did it take longer than 30s to find a game?
it did the first time a logged on. I could not find any games in the Retaliation map pack.
When i tried normal TDM i got into a game straight away, i did notice the host was in my region (UK) and that all slots had 3 bars, only 1 went down to 2 bars.
Onthe second game it lagged really bad, i had to leave even though the bars were 2-3.

- Are you on wired or wireless?
Wired
- Have you specified your correct locale (region) in your console settings?*
Yes UK
- What was the ratio of red bar to orange bar to green bar players in the match?
See above
- Did you get into the first game without any issues?
Retaliation pack, no i didn't i had to search for normal TDM, which i got straight in.

There are still issues with lag but i believe its when someone from another region joins in. It drags it right down, there was a space when my second game started so i believe another region joined in.
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Sammie LM
 
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Post » Mon Oct 06, 2008 10:07 am

crazy, did the host change for your 2nd game?
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Nice one
 
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Post » Mon Oct 06, 2008 9:59 am

crazy, did the host change for your 2nd game?

No, it was same host. i have been keeping an eye on host's for a while to see if there is a pattern.

But, i noticed on the second game there was a free space on the other side. This got filled and as soon as it did wham! the whole game lagged. I checked the leaderboards and eveyone was 2 or more yellow pings.

I didn't go into detail with it as i wasn't aware of the fixes until now. If i was aware, like in the "gamesas ticker bar" i would have made a note on the player coming into the game. I would have found out what region he was.

Maybe they shouldn't allow players to join mid game?
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Sunnii Bebiieh
 
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Post » Mon Oct 06, 2008 10:12 am

- Did it take longer than 30s to find a game? (please try and be accurate with this)
Yes, both during the first and rest of the times when I was playing Team Instant Action. First it took about 4 minutes, then it took about 2 minutes

- Are you on wired or wireless?
Wireless

- Have you specified your correct locale (region) in your console settings?*
Yes, Finland.

- What was the ratio of red bar to orange bar to green bar players in the match?
One red bar, two-four green bars, rest was orange bar.

- Did you get into the first game without any issues?
Yes

Speedtest.net results: http://www.speedtest.net/result/1311103074.png

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Arrogant SId
 
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Post » Mon Oct 06, 2008 8:10 am

Okay, so far connections are much improved and it is finding games right away for playlist where there are people. However some problems I have encountered so far are:
1. Will be in a lobby with game voted for and it will suddenly put me into another lobby where a game is about to start.
2. Was in the middle of a game with great connections when it suddenly said migrating session. After waiting for the time to count down it kicked me out and said "The Connection to your host has been lost" With me looking for a new game.

Edit:
Less then 30 seconds
Wired Connection 20mbps Download 4mbps upload
Correct region
Most games had about 7-8 green bars with the rest yellow
Got INTO games with no issue

Thats all for right now. Thanks for the tweaks though crytek it's getting better!

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Matthew Warren
 
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Post » Mon Oct 06, 2008 9:37 am

Yay, we all get to be beta testers some more. :/
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ZzZz
 
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Post » Sun Oct 05, 2008 7:17 pm

- Did it take longer than 30s to find a game? (please try and be accurate with this)

No, not in the 3 sessions I tried to find.

- Are you on wired or wireless?

Wired - wireless gamers deserve everything they get ;)

- Have you specified your correct locale (region) in your console settings?*

Yes

- What was the ratio of red bar to orange bar to green bar players in the match?

Played 5 games, I'd say 80% green bars. One game everyone started off green with a couple of yellow but then either the host kicked a lag switch in or something terrible happened to his connection as we all went downhill. That said the previous massive bullet lag wasn't there - it was still possible to shoot and melee people.

- Did you get into the first game without any issues?

I did, and it successfully migrated a host too!

All in all from a UK gamer point of view (at least this evening) a massive, massive improvement. Brilliant. The game has been absolutely flowing tonight..
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stacy hamilton
 
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Post » Mon Oct 06, 2008 4:14 am

Haven't got time to answer all the questions right now but it definately seemed smoother tonight, keep working on it!
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Trevor Bostwick
 
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Post » Mon Oct 06, 2008 12:31 am

Hi everyone,

Last week we did a live update on both the Xbox 360 and Playstation 3 (a few days later) platforms which focused on network settings and performance. Yesterday we released a second update for both PS3 and 360, based off the data we gathered from the previous update and we are hoping to hear some feedback on this latest update.

With your feedback we can define on a broad scale, exactly what is better and what is worse, as far as the tweaks go. So if you've played today and any time after; please let us know in this thread how you felt the network performance was!

Important information you should try and include:
- Did it take longer than 30s to find a game? (please try and be accurate with this)
- Are you on wired or wireless?
- Have you specified your correct locale (region) in your console settings?*
- What was the ratio of red bar to orange bar to green bar players in the match?
- Did you get into the first game without any issues?


* For PS3, this should mean that your PSN account was created with correct locale/region specified. Disc region is not a factor in server searching.
* For instructions on how to specify your locale please see the following:
http://support.xbox.com/en-gb/pages/xbox-360/how-to/dashboard.aspx
To change your locale
1. Turn on your Xbox 360 console without a disc in the disc tray.
2. On your controller, press the Guide button to go to the Xbox Dashboard.
3. Select Locale.
4. Select the location where you live.

Thanks!


AWESOME, and I have noticed changes for a while now
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Sabrina Schwarz
 
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Post » Mon Oct 06, 2008 6:31 am

Ok. Game took about 10 seconds to get into.

Wired hardline, wireless from router to Xbox s 'N' type wireless. (I don't see the point in this question. If people try playing on a full wireless connection they should expect unplayable games)

Correct region

2 Green bars. Mostly 2&3 yellow. 2 1 bar yellow.

Got into game without issues.

Did not appear to be any visible lag but bullet lag was still evident although not nearly as badly as before.
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Project
 
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Post » Mon Oct 06, 2008 3:00 am

Yay, we all get to be beta testers some more. :/


QFT

lulz

Played last night for a bit and something felt a little different. Perhaps dare I say, snappier?!?
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lolli
 
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Post » Sun Oct 05, 2008 7:40 pm

Yay, we all get to be beta testers some more. :/


QFT

lulz

Played last night for a bit and something felt a little different. Perhaps dare I say, snappier?!?

I was just pointing out we are still beta testing for them. It was a little troll like and I apologize, but I couldn't resist. It just angers me that these things they are now doing should have been done back when they had the beta. This just proves that the game is still in a beta state.
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Jessica Stokes
 
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Post » Sun Oct 05, 2008 10:35 pm

Alright, so I played about 10 games, and it has seemed to of improved quite a bit. Out of the 10 games, 7 of them had almost perfect connections, 2 had OK connections,( mostly yellow bar ) and 1 game where almost everyone had a orange/red bar.
My stats -
7meg down, 1 meg up.
Moderate NAT
5-10 Seconds to find a match
USA correct region
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jeremey wisor
 
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Post » Mon Oct 06, 2008 12:49 am

really nice connections today :O
but why 2 months late when every1 quit and still gotta wit few min or few games for lobbies to fill out -_-\
30down 25 up
moderate nat 2 days ago it was open and i didnt do anything
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Michelle Chau
 
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Post » Sun Oct 05, 2008 11:46 pm

- Did it take longer than 30s to find a game? (please try and be accurate with this)

Yes for all Retaliation Playlists.
Yes for Capture the Relay.
Basically, yes for everything except Crash Site and TIA/IA

- Are you on wired or wireless?

Wired 16 down, 1 up

- Have you specified your correct locale (region) in your console settings?*

Yes, which means that I now have to play with Germans since I live here. Will change it back to the UK, I think.

- What was the ratio of red bar to orange bar to green bar players in the match?

Sometimes one team was all green, other team all yellow. Other time everyone was green and I was red and had excruciating lag. Then I was the host, all were in the green and I still had bad lag (no sound from gunshots, invisible melee attacks, hit detection...). Most of the times, though everyone was either two yellow or three green, and the lag was bearable, if still present. Never seen one with four green except the host, though. Also, waited in a lobby once with two from Germany, one from Switzerland, one from the US, one from the UK.

- Did you get into the first game without any issues?

No. Tried to join a friend's game, got "Unable to connect to host" several times. Tried to join Retaliation game, had to wait for three minutes before lobby (meaning me) was joined with another session, then got kicked because I "lost connection to session". Tried to join up with friend again, got into squad then got black-screened and had to dashboard. All in all, took me 20 minutes to get into the first game.
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XPidgex Jefferson
 
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