Xbox One S crashes when loading mods menu

Post » Sat Dec 17, 2016 2:21 am

Hi! I have a problem with my copy of Skyrim Remastered Edition on Xbox One S. Every time I start the game and choose "Mods" in the main menu, a loading wheel along with the text "Logging you in" appears on the screen for a second or two, before the game freezes and is automatically closed. I've tried every possible solution, like reinstalling the game twice, unlink the Bethesda account from Xbox Live and reentering my username and password, but nothing helps. I also contacted Bethesda support who gave me a list of troubleshooting steps, like opening certain ports in my network, using "Shift" instead of "Caps Lock" and so on. What should I do? Has anyone experienced the same thing, and do you have a solution?

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DAVId Bryant
 
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